Terms and Conditions

Welcome to 96 Engineering Ltd. These Terms and Conditions (“Terms”) govern your use of our services, website, and business dealings with us. Please read these Terms carefully before you procure our services. Once we accept your booking, you agree to these Terms in full. If you do not agree with any part of these Terms, please refrain from using our services.

1.        Definitions

1.1   ‘us’, ‘our’, ‘Company’, ‘we’ refer to 96 Engineering Ltd, its affiliates, employees and agents.

1.2   ‘you’, ‘your’ refers to any individual, business or entity engaging the Company’s services.

1.3   ‘Services’ refers to all products, engineering services and other offerings provided by Us.

2.        Our services

2.1   We will provide the services to you from an agreed date set out by You and Us. We will aim to provide an estimation of the completion date after the inspection of the vehicle. Please be aware that this is just an estimate and is subject to change. We will make you aware of any changes to this date and aim to complete the services agreed upon, in a respectable timeframe.

2.2   We are not responsible for delays outside of our control. If parts take longer than expected to arrive and we are unable to start the work, we are not liable for the delay.

3.        Our contract with you

3.1   Acceptance of booking. Once the booking has been accepted, we will proceed in providing you with our services. At this time, the contract will come into existence between you and us.

3.2   Unable to accept booking. If we are unable to accept your booking, we will inform you and will not proceed with our services. This may be due to full capacity, alternatively, if we have identified an error in the price or description of the services.

3.3   Your right to make changes. If you would like to make a change to the services being offered and agreed upon, please contact us. We will respond to tell you if the change is possible. If the change is possible, we will notify you about any changes to the price, the lead time or any other relevant information concerning the change in services and ask you to confirm whether you would like to go ahead with the changes.

3.4   Our right to make changes. We reserve the right to make changes for the following reasons. If further work is required on the vehicle, following further investigation. If there are changes in law and regulatory requirements. In all cases, you will be notified of any changes.

4.        Price and payment

4.1   Price for our services. We will make you aware of all the pricing of parts needed to complete the work. We do not quote prices before the service is carried out. We price our services based on the time taken to carry out the work and the parts required to complete our service.

4.2   Postage and parts ordered. When we are required to order parts to complete the service agreed upon, we directly pass on the cost of the parts and postage, along with the time taken to source and order the parts. We are completely transparent with the cost of parts and postage.

4.3   Payment due date. Upon receiving an invoice for the services carried out, you must pay within seven calendar days after the date of the invoice. Payments after this timeframe will be classed as late and will incur a late fee of £50 per day that the payment isn’t made.

4.4   Incorrect invoice. If you think an invoice is incorrect, please contact us immediately to let us know. We will amend the invoice accordingly, and you will not be charged any penalties for late payment if the dispute takes longer than 7 days to resolve.

5.        Our responsibility

5.1   We are responsible to you for foreseeable loss and damage caused by us. Any loss or damage you suffer that is a foreseeable result of our failing to use reasonable care and skill is our responsibility. However, we are not responsible for any loss and damage that is not foreseeable. The Company warrants that its services will be performed with reasonable skill and care.

5.2   We are not liable for indirect, consequential or incidental damages. We only supply the services for domestic and private use. If you use the services for any commercial, business or re-sale purpose, we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

5.3   Force Majeure. We will not be liable for delays or failure to fulfil our obligations due to events beyond our reasonable control, including but not limited to natural disasters, acts of government, labour disputes, or supply chain disruptions.

5.4   How to contact us, if there is a problem with the services. If you have any questions or complaints about the services, please contact us. You can do so by emailing alex@96.engineering, info@96.engineering or calling +44 (0) 7985145566.

6.        Your responsibility

6.1   You must contact us in advance if you wish to make any changes to the service. If you would like to change the drop-off or collection date, please give us reasonable warning. We can’t guarantee this will be possible but will do everything we can to meet your needs.

6.2   You must be respectful towards our employees at all times.

7.        Intellectual property

7.1   We retain ownership of any intellectual property (IP) developed before or during the execution of services unless explicitly transferred in writing. Permission to use or reproduce our property must be explicitly obtained in writing.

7.2   We have the right to publish photographs, videos and other information related to your restoration project, for marketing and social media purposes, but will not disclose any confidential or personal information in doing so.

8.        Termination

8.1   We reserve the right to terminate the agreement immediately in cases of non-payment or breach of terms by the Client.

9.        Dispute Resolution

9.1   Any disputes arising under these Terms shall first be addressed through negotiations between the parties.

10.   Governing Law

10.1   These Terms shall be governed by and constructed in accordance with the laws of England and Wales.